Return and Refund Policy
We are pleased to offer the following return and refund policy to ensure your satisfaction with your shopping experience:
·You may return any unused items within 14 days of purchase, accompanied by their original packaging and contents, to receive a full refund.If the shipping and service fees resulting from returns are not to be borne by the buyer, we support a cash-on-delivery policy, and the buyer does not need to bear any return handling fees. The return mailing address is N12835 County Road Q ,Downing,Wisconsin,54734,US.
·Please note that any returned items showing signs of use and not meeting our return policy criteria may not be accepted for return.
·Items received as gifts and returned will be credited to the original purchaser's credit card.
·In the unfortunate event of discovering damage to items upon delivery, please report it within 7 days of receipt and ensure the items remain unused for a replacement.
If you have any questions, please feel free to contact our company via email at [email protected], or you can reach us at the company phone number, 12563761891.
Refund processing efficiency
When we receive the items you have returned and confirm they meet the refund conditions, we will promptly initiate the refund process. Please allow for an estimated 7-10 business days for the refund to be processed. During this refund processing period, we kindly request that you refrain from contacting your credit card company directly to request a refund. Resolving disputes related to returns through the credit card company may take more time and could potentially delay the entire refund process.
Our goal is to ensure your shopping experience is satisfactory. If you have any return or refund needs, please do not hesitate to contact us. Our customer support team is committed to assisting you throughout the return and refund process to safeguard your rights. If you have any questions or require further assistance, please feel free to reach out to us. We appreciate your support for our products and services, and we look forward to providing you with an outstanding shopping experience.